Frequently Asked Questions


What is your turn around time for custom orders?

Turn around time varies based on the size of your order. We ask to give us a minimum of 2 weeks not including shipping.

What is your return Policy?

NO REFUND AT THIS TIME ALL SALES FINAL AT CHECK OUT

Certain types of items cannot be returned, like custom products,such as special orders personalized items. Unfortunately we cannot accept return on sale items or gift card

How long does shipping take?

Shipping takes up to 3-5 Business Days

Can I pick up my order from TC

Yes you may schedule a pick date and time with TC if you are local.

What happens if my shoes are damage etc?

Please inspect your order reception and contact us immediately if the item is defective damaged or if your receive the wrong item let us know so that we can evaluate the issue.